About Ordering & Shipping
What to expect when you order with Beyond Clothing Co.
SMALL INDEPENDANT BUSINESS
When you order an item with Beyond Clothing Co. you're not ordering from a huge company, you're ordering from a small independent business and every item we sell is a celebration to us, so firstly thank you for your support!
THIS AINT AMAZON!
Sounds obvious but it's true. Being a small independent business, we don't have hundreds of thousands of ready made items bursting off our shelves and dozens of employees running around a warehouse. Each item is carefully and lovingly printed and styled to order so we really appreciate your patience.
From the moment we receive your order, we will be personally working to get it printed and fulfilled as efficiently as possible. Our aim is to have your order ready to ship in 3 working days, but during busy periods this may be a little longer.
We're a UK business, but ship all over the world, and as such certain areas will take a little longer than others. If you want to speed this process up a little there will be the option to pay for express shipping at the checkout.
DELIVERY TIMES (POST-FULFILLMENT)
UK DOMESTIC: 1-2 DAYS
EUROPE: 3-5 DAYS
USA: 7-10 DAYS
AUS & REST OF WORLD: 7-10 DAYS
LOST OR DAMAGED ITEMS
Sometimes, just like our customers our packages go exploring and don't arrive at their intended destination! When this happens it's a huge disappointment to us, but fear not because we will send a replacement item as quickly as possible.
If you have a question about delivery, or are missing an item you've ordered please get in touch and we'll do our best to help you as quickly as possible.
6 North Holme Court